OpenEVSE Return, Exchange and Warranty

 

Return / Refund

If you are not completely satisfied with your purchase, you can return the product and get a full refund of the purchase price or an exchange within 30 days from the date of purchased. Fees for shipping will only be refunded if the return is initiated before any products have shipped.

Returned products must be in the same condition you received it and in the original packaging.

 

 

Warranty

OpenEVSE components are covered by Limited Warranty which applies to kits and components manufactured by OpenEVSE LLC.

This Limited Warranty covers any defects in material or workmanship under normal use for 1 year from the date of purchase. During the Warranty Period. OpenEVSE LLC will at its discretion repair, exchange or provide parts, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. OpenEVSE will provide return shipping to the same Country as the original purchase.

Damage to electronic components, modules and/or protection devices (fuses) due to abuse, incorrect assembly or disturbances/malfunction of an electrical system including but not limited to surges, brownouts, spikes, lightning and interference is not covered under Warranty. Parts not manufactured by OpenEVSE LLC are not covered under this warranty, these parts may be covered by their manufacturer.

Replacement/Repair assumes the remaining warranty from the original date or purchase or 30 days, whichever is longer.

To obtain warranty service, contact us at support@openevse.com.

Warranty Repairs, Refunds and Exchanges must be sent to:

OpenEVSE Store
PO Box 544
Edwards, Ca 93523
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